Sql analyst (ddl and dml queries)

Descripción Del Trabajo

We are looking for a proactive Production Support Analyst to join our team, providing round-the-clock monitoring and incident resolution for US Regional Applications. In this role, you will ensure uninterrupted operations, minimize downtime, and maintain high service level agreements (SLAs) across Linux infrastructure and cloud environments.
?? Key Responsibilities
Incident Resolution & Monitoring: Provide 24/7 proactive monitoring, log analysis, and rapid incident resolution to maintain seamless application uptime.
Database Operations: Write and execute complex SQL queries (DDL and DML), including joins, aggregate functions, and conditional logic to support data management tasks.
Deployment & Debugging: Utilize GitHub for code debugging and Jenkins for smooth, efficient system deployments.
Infrastructure & Alerting: Set up required tools and infrastructure on Linux-based and cloud environments. Configure, optimize, and manage monitoring tools (Splunk, Dynatrace) by creating actionable alerts and comprehensive dashboards.
ITIL Process Compliance: Follow strict ITIL frameworks for incident, problem, and request for change (RFC) management.
?? Essential Requirements & Qualifications
Experience: 3 to 8 years of professional experience in production support, operations, or application maintenance.
SQL Expertise (Mandatory): Strong proficiency in writing DDL and DML queries, with solid understanding of joins, aggregate functions, and cases.
Core Technical Stack:
Proven experience working on Linux-based infrastructure and cloud services.
Hands-on experience with Oracle DB.
Proficiency with GitHub and Jenkins (CI/CD tools).
Monitoring & Tooling: Strong skills in server log debugging and monitoring platforms such as Splunk and Dynatrace.
Methodology: Practical knowledge of ITIL processes (Incidents, Problems, RFCs).